Description
Overview
In many markets, customers buy where they chat. We set up WhatsApp Business properly — verified profile, product catalog, greeting and away automation, labels for order stages — and wire click-to-chat into your store so product pages turn conversations into orders instead of losing them.
What’s included
- WhatsApp Business profile set up and polished
- Product catalog created with your top products
- Click-to-chat buttons installed on store product pages
- Quick replies and greeting/away messages written for your brand
- Label system for enquiry → order → shipped stages
- Broadcast-list basics configured (used honestly, not spam)
Timeline
Typically 3–5 working days.
How it works
- Reach out — book this service through the contact page (or start with a free consultation); we confirm scope and collect what we need within one business day.
- Build — we execute with a shared checklist you can see, and send progress updates as work ships.
- Review — you get a structured review pass; feedback is folded in within the included revision rounds.
- Handover — final delivery with documentation or a recorded walkthrough, and everything transferred to your ownership.
What we’ll need from you
- A phone number dedicated to the business
- Store admin access for the chat buttons
- Your top products and common customer questions
Questions, answered
WhatsApp Business app or API?
The free Business app fits most small stores. If volume justifies the API and a shared team inbox, we will say so and scope it separately.
Can customers pay inside WhatsApp?
Payment availability varies by country; where native payments are not available we set up clean payment-link flows instead.
Is broadcasting spammy?
Broadcasts go only to customers who opted in and saved your number. We set it up the compliant way — spam kills numbers.
Every package is delivered against a written scope. Anything outside it is quoted before work starts — no surprise invoices, ever.
